Flower Delivery In Ireland

Privacy Policy

Effective Date: 6 October 2025

Flower Delivery 24 Ltd. (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Who We Are

Controller:

Flower Delivery 24 Ltd.
12 Larkspur Lane
Willow Park
Cork, T12 X0Y1
Ireland
Email: hello@flowerdelivery24.ie
Phone: +353 21 555 0123
Company No: 642738
VAT: IE3192734F

2. Personal Data We Collect

Type of Data	Examples
Identity Data	Full name, username, title
Contact Data	Email address, billing address, phone number
Transaction Data	Payment details, order history
Technical Data	IP address, browser type, device information
Usage Data	Pages visited, time spent, links clicked
Marketing Data	Preferences for receiving emails, SMS, etc.

3. How We Collect Your Data

When you place an order on our website
When you sign up for our newsletter
When you contact us via email or phone
Automatically through cookies and analytics tools

4. Why We Use Your Data (Legal Bases)

Purpose	Legal Basis
To process orders and deliver flowers	Contractual necessity
To respond to inquiries	Legitimate interest or contractual need
To send marketing emails (if opted-in)	Consent
To improve our website and services	Legitimate interest
To comply with legal obligations	Legal obligation

5. Who We Share Your Data With

We only share your data with trusted third parties when necessary:

Payment providers (e.g., Stripe, PayPal)
Delivery couriers (e.g., An Post, DPD)
Email marketing services (e.g., Mailchimp)
Web analytics providers (e.g., Google Analytics)
Legal or regulatory authorities, if required by law

6. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your personal data.

7. Data Retention

We retain your personal data only as long as necessary:

Order and transaction data: 6 years
Marketing data: Until you withdraw your consent
Analytics data: 26 months

8. Cookies & Tracking Technologies

We use cookies to:

Enable website functionality
Analyse site traffic and usage
Personalise content and offers

For details, see our Cookie Policy. You can manage or disable cookies via your browser settings or cookie banner.

9. Your Data Protection Rights

Under the GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Object to processing
Restrict processing
Data portability
Withdraw consent at any time

To exercise your rights, contact us at: privacy@flowerdelivery24.ie

You also have the right to lodge a complaint with the Data Protection Commission (Ireland).

10. Security

We implement industry-standard security measures, including SSL encryption, secure payment gateways, and access controls to protect your personal data.

11. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. The updated version will be indicated by the “Effective Date” at the top of this page.